Refund policy

All items have are sold as-is and there are no refunds.

We reserve the right to refuse service and/or limit quantities to anyone at our discretion.

Damages and issues 
Sorry about that! It doesn’t happen often but that saying “accidents happen” isn’t around for nothing. Just send us a photo of the damage and we'll exchange your item. Any damage should be reported right away and within a 14-day window of delivery. After that time, we are not able to assume responsibility for the damage.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

If you have any further questions, please don't hesitate to contact us at shop@3w3m.com.